Verified by shoppers
Product always receives high satisfaction ratings from our customers

BRAND NEW SMOOTH LIPLINER PENCILS: AN UNBEATABLE OFFER

Finally available in our store! We’ve been looking forward to the opportunity to distribute the Smooth Lipliner Pencils through our store because it will certainly become one of our hottest products. And now, it’s finally possible.

Here’s what will make you so excited about this offer:

  • Top product quality because we’ve sourced from the most reputed manufacturers in the industry
  • Competitive price – we did our best to make the Matte Pencils cost as favorable as possible for our buyers
  • Appealing range of variations; therefore, feel free to choose any Color and Ships From you fancy

If you want to learn more, then meet the Matte Pencils 12 Colors Set features you’ll adore!

SMOOTH LIPLINER PENCILS: CLOSER LOOK

 

Yes, that’s exactly what you get when you shop with us. Therefore, don’t lose a chance to buy a high quality product at a reasonable price!

PRODUCT QUESTIONS & ANSWERS

What about quality? Do you produce this item according to all the manufacturing requirements?
All the products you see in our store, including the Smooth Lipliner Pencils live up to all the necessary manufacturing requirements since we strive to offer the highest quality.

Does it give a bad smell?
Bad smell is not the case for our Smooth Lipliner Pencils. Therefore, there is nothing to worry about.

How much do I pay for it?
You can order this item for US $9.95.

Is it tax free? Or do I have to pay extra?
You will be able to see the final purchase cost together with the taxes (if applicable) on the checkout page. In other words, you can see if you have to pay extra before you confirm the order.

What are the benefits customers get when buying the Matte Pencils?
As it’s pretty affordable, our buyers mention it in their reviews a lot. Moreover, they are typically happy with its quality.

Is it wise to make this purchase?
It’s a very popular product we sell really often. Moreover, our clients tend to be highly satisfied with their choice!

ORDERING & STORE POLICIES

How do you avoid your products breaking on their way to customers?
We use all the possible methods of securing your packages because it’s our greatest responsibility to protect them from damage.

If I receive the Matte Pencils 12 Colors Set damaged, or if I don’t receive the package at all, can I get my refund?
We are fully responsible for your package. Therefore, we will return the money in case it breaks or gets lost.

What if I need to change the Color and Ships From or cancel my order?
Contact our support service and explain the situation. They will do everything possible to help you in changing or cancelling the order.

How can I buy the Smooth Lipliner Pencils?
Click on the ADD TO CART button and fill in the form on the checkout page. You will be asked to specify your name, address, payment method, etc. Click on complete order button and proceed with the payment. After that, we will send you an email confirming your order and start packing your product for shipping.

Can I consider you as a reliable seller?
We are proud to have a reputation of a trustworthy online store that meets and exceeds the buyers’ expectations. You can check it out yourself, too – for example, take a look at the feedback left by our customers at different product pages!

Can the Matte Pencils be available offline?
You’re not quite likely to find the items with all these variations offline. Moreover, if you manage to find them, the prices can be significantly higher.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Bel-La (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bel-la.nyc

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Smooth Matte Lipliner Pencils 12 Colors Set

US $9.95
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